Delivery & Refund Policy
Perfecto Group provides digital services, not physical shipped products. No physical delivery is provided.
Service Delivery
Service delivery starts after payment confirmation or approval/signature of the relevant proposal, agreement, or contract.
Delivery timelines vary according to the service type, project scope, technical requirements, third-party approvals, and client response times.
Cancellation and Refunds
- Before implementation starts, cancellation or refund requests may be reviewed.
- After implementation starts or after full/partial delivery, refunds may not be available.
- Third-party fees such as Apple, Google, domain, hosting, SaaS tools, and external platform fees may be non-refundable once paid or activated.
Refund requests must be sent to billing@perfectogroup.co.
All cases are subject to our Terms and Conditions.